Reviews — Boarding Up Medway

What Our Customers Say

When you need emergency boarding up in Medway, trust matters. Below is a transparent snapshot of what people across ME1, ME2, ME3, ME4, ME5, ME7 and ME8 say about our work. We’ve been trading for 10+ years, are fully insured, and all our technicians are DBS-checked. Most reviews mention the same things: calm communication during stressful moments, clear pricing explanations, tidy workmanship, and thorough documentation for insurers.

If you need urgent help now, please don’t wait to finish reading: Call 01634 980 080 or visit emergency boarding up.

Why Reviews Matter For Emergency Boarding Up

  • You’ll likely be calling us after a burglary, vandalism or a smashed window—reading others’ experiences helps you feel confident you’re choosing a reliable local team.
  • Our work is often done out of hours. Professional conduct, respectful behaviour and proof of work are essential. We provide time-stamped photos and itemised invoices.
  • Insurers often request detail. We supply a clear insurance-ready work statement showing materials (e.g., 18mm exterior-grade plywood, anti-tamper fixings) and time on site.

Recent Testimonials From Across Medway

“Woke up to a smashed window in ME7. They talked me through what to do while I was on the phone, arrived with the right boards, and had the opening made safe quickly. Clear invoice for the insurer and photos of the before-and-after. Very professional.”
— Hannah R., Gillingham (ME7)

“Break-in at our small office in ME2. They fitted temporary boarding and explained options for a steel door if we needed longer-term security. Took extra care not to damage the frame. Neighbour said they were polite and tidy.”
— J. Patel, Strood (ME2)

“Shopfront boarding late at night after vandalism. Calm, respectful, and they secured the whole frontage with anti-tamper fixings. Sent me pictures immediately for my records. Would recommend.”
— M. Ahmed, Chatham (ME4)

“Rental property in ME5—tenants moved out, and a pane was cracked. Quick response, fair explanation of costs, and the board was cut neatly around a tricky bay window. Landlord-friendly paperwork.”
— Claire W., Walderslade (ME5)

“Storm damage to a roof light in ME3. They assessed it safely, weatherproofed, and explained limits until a glazier could replace the unit. Honest about what they could and couldn’t do.”
— T. Howard, Hoo St Werburgh (ME3)

“After a burglary we needed to secure property in ME1. They used 18mm ply and anti-tamper screws. The finish was solid, and they took the time to sweep up glass so my kids were safe.”
— Greg S., Rochester (ME1)

What Customers Consistently Highlight

  • Clear communication in stressful situations (including out of hours).
  • Practical, tidy work using the right materials: 18mm exterior-grade plywood for larger spans, 12mm OSB for small internal panes where appropriate, anti-tamper fixings to prevent removal from outside.
  • Respect for the property—non-destructive methods where possible.
  • Insurance-ready documentation: itemised invoices, time-stamped photos, and a concise work statement.
  • Realistic ETAs and honest limitations. We don’t promise fixed times; we prioritise urgent calls and give a realistic ETA when you ring.

For details on our approach and materials, see:

How We Handle Reviews

We take feedback seriously—good or bad. It helps us refine our processes, training and communication.

  • Verified work only: Reviews reflect actual jobs carried out in ME1–ME8.
  • Privacy and sensitivity: Many incidents involve crime or distress. We anonymise surnames and exact addresses.
  • We welcome detail: If something wasn’t clear on the phone, or if an aspect of the work could be improved, tell us. We’ll respond and, where appropriate, adjust our process or retrain.

To share your experience, email us with your job date and postcode or use the contact form on our contact page.

What You Can Expect When You Call Us

  • Calm triage: We’ll ask what happened (burglary, smashed window, storm damage), the opening size, access, and whether the property is occupied.
  • Honest guidance: If the frame is too damaged for non-destructive methods, we’ll explain options before proceeding.
  • Proper fixings and fit: Boards cut to size, secured with anti-tamper screws or carriage bolts where appropriate. Openings weatherproofed as needed.
  • Documentation you can use: Photos, itemised invoice, and a short work statement—accepted by most insurers. Learn more: insurance claims support.

If you’re browsing for future needs, explore:

Leave a Review

Your feedback helps people in Medway decide quickly during stressful moments.

  • Include your postcode district (ME1–ME8) and date of service.
  • Mention the situation (e.g., “smashed window”, “post-burglary”, “shopfront boarded up”).
  • Tell others what you valued: communication, speed to make safe, cleanliness, documentation, or follow-up.

Send your review to info@boarding-up-medway.co.uk or request a call back via the contact page.

Our Coverage in Medway

We operate across Medway’s ME1, ME2, ME3, ME4, ME5, ME7 and ME8 postcode districts. Whether you’re near the high street, close to industrial areas, or in quieter residential roads, we can help you [secure property] with temporary boarding and, where appropriate, temporary steel door options. See our local pages starting at areas we cover.

FAQs About Reviews And Proof Of Work

Do you provide proof for insurance claims?

Yes. We supply time-stamped photos, an itemised invoice, and a short work statement describing materials (e.g., 18mm exterior-grade plywood, anti-tamper fixings) and time on site. More details: insurance claims.

Can I see examples of shopfront boarding done locally?

We regularly complete shopfront boarding in ME1–ME8. While we don’t publish identifiable photos without consent, we can share anonymised examples and material specs. Learn more: shopfront boarding.

I’m in ME3—do your reviews reflect work in rural spots as well as town centres?

Yes. Our reviews come from across Medway, including ME3’s more rural areas and ME4’s busier town locations.

Will you publish my full name and address?

No. We value privacy and typically publish first name/initial and postcode district only (e.g., “Rochester, ME1”).

Can I leave a review after an out-of-hours call?

Absolutely. Out-of-hours experiences are particularly helpful to others seeking 24/7 boarding up support.

Do you respond to negative feedback?

Yes. We review and respond, and where appropriate we adjust training or processes. Honest feedback helps us maintain standards.

Can I reference the exact materials used in my review?

Yes. Many customers mention “18mm plywood”, “anti-tamper fixings”, or “temporary steel door” because those details help future customers understand what to expect. For service specifics, see window boarding and door boarding up.

Ready To Talk?

If you need help now, we’re here 24/7. Call 01634 980 080.
For non-urgent feedback or to share your experience, email us.