Vandalism Repair in Medway — What To Do Next
Vandalism is upsetting, disruptive, and often dangerous to leave unattended. If your window has been smashed, a door panel kicked through, or your shopfront damaged, we can help you make safe and secure property quickly. We provide vandalism repair and emergency boarding up across Medway’s ME1, ME2, ME3, ME4, ME5, ME7 and ME8 postcode districts for homes, shops, and commercial sites.
We’ve been trading for over 10 years in Medway. Our technicians are DBS-checked, fully insured, and used to working out of hours. We prioritise urgent calls and will give you a realistic ETA on the phone. If you need help now, call 01634 980 080.
- Need urgent boarding? See our dedicated emergency boarding up page.
- Want to understand options by opening type? See window boarding in Medway, door boarding, or shopfront boarding.
When Vandalism Happens — Common Scenarios in Medway
Vandalism can occur at any time, but we see patterns across Medway:
- Late evening and weekends: broken shop windows and glazed doors after disturbances near busy high streets.
- Night-time economy incidents: kicked-in panels on pub/restaurant doors, smashed sidelights, or cracked aluminium shopfront glazing.
- Residential streets: stones or bottles through front bay windows, damaged porch glass, or forced letterbox plates.
- Empty or between-tenancy properties: repeated nuisance breaks to ground-floor windows or patio doors.
Whether you’re in a Victorian terrace in ME1, a semi in ME5, a retail unit in ME7 or an industrial unit in ME2, vandalism leaves openings exposed. Even a small hole makes the property insecure and weather-vulnerable. Glass fragments, weakened frames, and sharp edges are a hazard to anyone inside and to the public outside.
The first priority is to make safe—remove loose hazards and secure the opening—so you can get on with insurance, glazing replacement, or repairs. That’s exactly what our vandalism repair service is for.
How We Secure Properties After Vandalism
Vandalism repair is about immediate safety and short- to medium-term security. Replacement glazing or door sets is a separate follow-on trade—our job is to stabilise and secure.
Here’s how our process typically works:
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Telephone triage and ETA
- We’ll ask what’s damaged (window pane, door panel, shopfront), opening size, property type, and whether the frame is intact.
- We advise on immediate safety and give you a realistic ETA based on workload and location.
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On-site safety assessment
- We assess the opening, identify loose glass and frame damage, and establish safe working.
- We cordon off as needed and wear appropriate PPE. For public-facing shopfronts, we prioritise making the frontage safe quickly.
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Glass and debris clearance
- We remove loose and hanging shards, sweep and bag debris, and check for fragments in frames and channels.
- If there’s laminated or toughened glass, we manage removal methods accordingly.
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Board sizing and fixing method
- We measure the opening and cut 18 mm exterior-grade plywood for primary security. For smaller internal panes, 12 mm OSB can be appropriate.
- We choose fixings based on frame condition:
- Anti-tamper coach screws into sound timber frames
- Through-bolt systems spanning inside to outside when the frame is weak
- Masonry anchors for brick/stone reveals where frames are compromised
- Anti-tamper fixings prevent removal from outside—important if the property will be unattended.
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Weathering and sealing
- We fit boards tight to the opening. For exposed elevations or rooflights, we add weatherproofing and drip considerations to reduce water ingress.
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Temporary access solutions (if doors are damaged)
- Where a main door is vandalised, we can install a temporary steel door for secure, controlled access instead of a fixed board you can’t open.
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Handover and documentation
- We provide time-stamped photos, an itemised invoice, and a work statement describing what’s been secured and how—documentation insurers typically require.
If the frame is too damaged for non-destructive methods, we’ll explain options before proceeding. We’re practical and honest about limitations: we secure and make safe; we don’t replace glazing or complete structural carpentry.
- For smashed glazing: window boarding in Medway
- For damaged front/back doors: door boarding and temporary steel doors
- For retail units and larger panes: shopfront boarding
Materials and Methods We Trust
- 18 mm exterior-grade plywood for most external openings
- 12 mm OSB for small internal/security infills where appropriate
- Anti-tamper fixings and through-bolt systems for security from the outside
- Temporary steel doors where access must be maintained
- Security screens for void properties (if longer-term security is needed, see vacant property)
Why this matters: heavier boards resist prying and impacts better than thin sheets. Through-bolting stops a board being levered off a weak frame. Anti-tamper heads deter opportunists. It’s about protecting your property until permanent repair.
What You Get With Our Vandalism Repair
- Rapid make-safe and secure property service, out of hours when needed
- Clear advice on options and limitations before we start
- Professional clean-up of glass and debris around the affected area
- Photos, itemised invoice, and work statement for insurers
- DBS-checked, fully insured technicians who work neatly and respectfully
- Honest ETAs and realistic expectations—no overpromising
If you need immediate help tonight, call 01634 980 080.
Practical Steps Right Now (Before We Arrive)
- Stay safe: keep people and pets away from broken glass and unstable frames.
- If a crime is in progress or you feel unsafe, call 999. Otherwise, report to 101 and keep your police reference number.
- Take photos of the damage before any clean-up, if safe to do so.
- If you’re a business, move stock or equipment away from the opening and isolate the area for public safety.
- Call your insurer early to log the claim and check any policy conditions.
- Then call us to secure: 01634 980 080. We’ll advise what’s needed and how we’ll make safe.
For round-the-clock support, see our 24/7 boarding up in Medway.
Typical Vandalism Repair Scenario
A typical call-out might involve a shop in ME7 with a smashed lower shopfront pane at 11:15 pm after closing. The glazed unit has shattered, leaving jagged edges in the frame and loose fragments across the pavement. On arrival, we would cordon the immediate area, remove loose shards from the mullions using appropriate tools and PPE, sweep and bag debris, then measure and cut 18 mm exterior-grade plywood to span the frame. Because the aluminium frame is distorted, we’d use a through-bolt system to avoid relying on compromised fixings. Anti-tamper nuts would be fitted externally, and we’d check for ventilation gaps and weather exposure before final tightening. We’d take time-stamped photos, provide an itemised invoice, and suggest the client arranges glazing replacement the next working day. If this were the main door, we’d propose a temporary steel door to maintain safe access overnight.
Insurance and Documentation
We’re not loss adjusters, but we know what insurers typically ask for. After we make safe, you can expect:
- Time-stamped photos showing the damage and the completed boarding
- An itemised invoice detailing materials and labour
- A brief work statement describing the method and fixings used
Tip: keep your crime reference number and any CCTV stills or incident reports handy. For more guidance, see our page on insurance claims. For cost factors and what affects pricing, see our pricing page—no fixed prices quoted online, but we explain what drives the cost.
Property Types We Help After Vandalism
- Residential: houses, flats, maisonettes—fast window boarding for smashed panes, porch glass, and patio doors.
- Commercial: shops, restaurants, offices—shopfront boarding and door boarding to protect stock and staff areas.
- Vacant/void: between tenancies or awaiting works—short-term boarding or longer-term measures via vacant property options.
If you’re unsure which solution applies, call and we’ll advise based on your opening, frame type, and risk.
Our Coverage Across Medway
We cover vandalism repair and boarding up across ME1, ME2, ME3, ME4, ME5, ME7 and ME8. From Rochester and Strood to Chatham, Gillingham and Rainham, plus surrounding ME3 villages, we attend as quickly as workload and conditions allow. We prioritise urgent “smashed window” and “board up door” calls and give realistic ETAs by phone.
If you’re outside these districts, call us—if we can’t attend, we’ll signpost you where possible. To see all neighbourhoods we cover, visit areas we cover.
FAQs — Vandalism Repair in Medway
Can you board up my smashed window tonight in Medway?
Yes. We prioritise emergency boarding up and attend out of hours. Call 01634 980 080 and we’ll provide a realistic ETA based on your ME postcode and current workload.
Do you handle large shopfront panes in ME7 and ME4?
Yes. We regularly secure commercial shopfronts and aluminium systems. We use heavier boards and through-bolting when frames are distorted. See shopfront boarding.
My door panel has been kicked in—can I still lock up?
If the door can’t be secured, we can either board it or fit a temporary steel door so you can lock and access safely. More details on door boarding.
Will insurers in Medway accept your documentation?
We provide the typical documents insurers request: time-stamped photos, an itemised invoice, and a work statement. For guidance, see insurance claims.
How quickly can you secure a property in ME1–ME8?
Arrival varies with time of day, location, and workload. We don’t quote fixed times, but we prioritise urgent calls and give a realistic ETA by phone.
Do you remove all the broken glass?
We clear loose glass from the opening and sweep the immediate area, then bag debris. Tiny fragments can remain; we’ll advise on safe further cleaning once the area is secure.
What materials do you use for vandalism repair?
Typically 18 mm exterior-grade plywood with anti-tamper fixings. For smaller openings, 12 mm OSB may be used. Where frames are weak, we use through-bolts. For doors requiring access, we can fit temporary steel doors.
Can you help with repeated vandalism at a vacant property in ME3?
Yes. We can step up security beyond temporary boarding with security screens or steel doors for void properties. See vacant property and ask about medium-term options.
Ready To Make Safe?
Need help now? Call 01634 980 080 for immediate assistance. Prefer email? Contact info@boarding-up-medway.co.uk and we’ll call you back to arrange secure boarding today.